Our solutions covers entire corporate functions.
GLOBCOM has an enviable expertise in providing Managed Services. We cater to small, medium and large enterprises to provide service delivery within challenging SLAs. Our reference points include a wide coverage of “Critical to Business services” to “Day Lights On services”. We adopt unique delivery and pricing models and follow global ITIL standards for delivery. We understand our customers’ needs to be flexible in such engagements and mold our offerings accordingly.
Implemented Functions
• IT Service Support
• IT Service Delivery
• Framework
Technologies
• SAP
• Oracle
• Microsoft
Expertise Domains
• Oil & Gas
• Manufacturing
• Utilities
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Software Application Development & Support
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IT Desk End User Support
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Telecom Managed Services
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IT Infrastructure & Network Operation Support
For 20 + years, GLOBCOM has been providing application development, support and maintenance services to customers and proved to be a professional and reliable partner.
GLOBCOM assure the status of a trusted partner is maintained by providing high-quality SLA-based services of development, maintenance of various applications including in-house developed and 3rd party applications.
We combine entrepreneurial minds and in-depth knowledge of a wide technology range to make present solutions for complex enterprise-level challenges in a wide range of industries, ministries, and specialized in the Oil & Gas sector.
Our flexible terms of cooperation guarantee cooperation with third-party vendors and together we deliver optimal business value in the market for you. If the customer’s needs and priorities change, we adjust the responsibility scope on the go and adapt service timelines to suit the new context.
GLOBCOM offers the following set of application services for medium and large enterprises:
- Software Application Development
- Application Support & Maintenance (SLA Based)
- Legacy Application Migration
- Software Application Testing & Security services
We transform your business operations by enabling collaboration and innovation across departments, maintain mission-critical applications, and help you modernize your IT infrastructure with our comprehensive technology roadmap.
Our highly-experienced & skilled engineers serve as a single point of contact for all your technology support needs, utilizing ITIL standards and methodology to ensure smooth resolution of incidents and hassle-free IT service desk solutions for your business.
We understand how to run a busy service desk, and with our diverse in-house skillset, we are confident we can support your IT needs, keeping your end users happy and productive is our primary focus ensuring 99% and above user satisfaction.
Service Features Include:
- IT Service Desk Support English/Arabic Support
- Dynamic SLA Management and KPI’s
- Continuous Service Improvements
- Scalable Support· Performance Management
- Reduced TCO – Total Cost of Ownership
- Reduces IT Systems Downtime
- Comprehensive Knowledge Base Information Technology
GLOBCOM is specialized in providing high-quality services to both the indoor and outdoor telecommunication industries. Consistent, competent, and reliable resource supply has always been the key to our success and continues to be our main focus today.
Our specialized teams can be deployed on short notice and provide expertise in all types of Telecom Implementation projects, IBS/Tetra Solution, M/W Solutions, BTS Installation and site integration of 2G, 3G, 4G, 5G & LTE equipment for various vendors such as Huawei, Nokia, Motorola, and Ericsson.
GLOBCOM offers a full range of telecommunication and networking services ranging from phone systems, computer networking to IP cameras, VoIP solutions, and Telecoms infrastructure for telecom operators.
We provide passive data cable infrastructure designs and installation including the latest fiber optic technologies & standards.
We believe that your IT infrastructure should be a business driver, and in order to do that, it needs to be regularly maintained and optimized. Our support services are available to help improve productivity, setting predictable controlled costs and reducing the impact of infrastructure challenges on daily operations to drive your profitability and ensure business continuity.
Our Service lines include:
- Network, server & security management
- Network design & implementation
- Database deployment & migration
- Products and systems patch & compliance management
- Information technology asset management
- Hardware and software remediation & repair services
Expand Your Horizons and Inspire Possibilities
We transform businesses with powerful and adaptable digital solutions that satisfy the needs of today and unlock the opportunities of tomorrow.
